Coaching Skills in Workplace Conversations

Life Coaching

During the initial coach training at the Center for Coaching Certification, we talk about using our coaching in our everyday conversations.  Graduates are provided a questionnaire as a guide to using coaching in tough conversations at work.

Coaching Skills in Workplace Conversations

A manager or supervisor using coaching skills will start with open, positive questions.

  1. How are things going here at work?
  2. What do you like about your work? – OR – What energizes you about your work?
  3. Where do you want to go with your job/career?
  4. What do you think it will take to get there?
  • What resources do you have?
  • What resources do you want?
  1. What do you do well?

(Add feedback on what they are doing well.)

  1. What do you want to do differently?

(Add to this as appropriate.)

This series of questions sets a positive tone and indicates a collaborative approach.  It gives the employee the opportunity to identity both strengths and opportunities for development.  It demonstrates support.

These questions are great during routine check-ins with people on your team.  As an added benefit, this supports creating a coaching culture in the organization.  A coaching approach with your team will increase employee engagement, enhance productivity, and help with talent retention.

In the next post we will explore tough conversations.

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